SPOT REMOVAL GUIDE

Removing spots from carpet can be simple or tedious depending upon the spot and how long it has been on the carpet.  At times multiple applications of the spot removal solution, or a second solution is required.  Listed below is a general spot removal procedure.  If the origin of the spot is unknown, begin with Step 1.  If the origin of the spot is known begin at the appropriate step.  Never use a circular motion to remove a spot as this destroys the texture.  To prevent wick up, the final step should always be to rinse with clear water, blot dry and put a thickness of several white paper towels over the damp area.  Put a brick or a suitable weight object on the pad of towels to keep the pad in contact with the carpet.  This allows any stain wicking up from the backing to go into the towels rather than remain on the carpet surface.  Allow to dry, remove the brick and towels and brush up the pile.

Be certain to try, on an inconspicuous area of your carpet, any solutions you plan to use as it may affect color or texture.  Do not use if color in the test area marks off on a white paper towel.

Some items to have available to remove spots

•  White paper towels or white terry towels

•  Hand dish washing detergent which does not contain lanolin or bleach.  To make a detergent solution, mix ¼ teaspoon of a hand washing detergent which does not contain lanolin or bleach with 1 qt. of water.  ( examples of safe detergents are Dawn* and Joy*).

•  Spray bottle for applying detergents and special solutions

•  Household ammonia solution which is 1 tablespoon of clear household ammonia to ½ cup of water.

•  Isopropyl rubbing alcohol.

•  3% hydrogen peroxide.

•  White vinegar solution made up of 1/3 cup of white vinegar, 2/3 cup of water.

•  Approved carpet spotters available at carpet stores and Allstar.

•  Spoon and dull knife.

•  Brick or brick paver.

* Dawn and Joy are registered trademarks of Procter & Gamble.

General Procedure

Unknown and greasy spots.

Step 1:  Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.  Apply isopropyl alcohol to a clean white cloth, white paper towel or cotton ball.  If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth.  Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond.  If the spot is on the surface only, rub in one direction at a time.  Never use a circular motion to remove spot as this may destroy the texture.  Stop if spot is removed.  If not, go to Step 3.

Water based spots.

Step 2:  Blot up as much of the spill as possible.  A wet vacuum is useful if a large quantity of liquid was spilled.  If spot has dried, saturated the tufts in the affected area with tap water (do not overwet).  Allow to remain for about 1 minute and blot.  If the spot is removed using water, continue until the spot is completely removed.  Blot dry and apply the paper towels and brick.  If it is not completely removed go to Step 3.

Step 3:  Remove as much of the foreign material as possible by blotting with white paper towel or scraping with a dull knife.  Apply a small quantity of detergent solution to the spot.  Use a blotting motion to work the detergent into the affected area.  If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.  Rinse with tap water using a spray bottle, blot to remove excess moisture, spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.  If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide.  Let stand for (1) hour.  Blot and repeat until carpet is stain free.  Light will cause peroxide to change back to water so no rinsing is necessary.  Apply pad of paper towels and weight down with brick.

Some spots require specialized treatments

A.   Blood, catsup, cheese, chocolate, cough syrup, mixed drinks, soft drinks, soy sauce, starch, toothpaste, water color, and white glue.

Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution.  Saturate spot using spray bottle.  Do not wet backing.  Blot with a white paper towel to remove excess moisture.  After neutralizing begin with Step 3 of general procedure.  All solutions for removing blood must be cool.

B.      Beer, coffee, perfume, tea and wine.

Blot with a white paper towel to remove as much of the stain as possible then neutralize with the white vinegar solution.  Saturate spot, using a spray bottle and blot to remove excess moisture.  After neutralizing go to Step 3 of general procedure.

C.      Egg, excrement, urine and vomit.

Remove as much of the stain as possible by using a spoon or dull knife.  Blot up as much of the stain as possible, then neutralize the affected area with the ammonia solution.  Care should be taken to remove all protein matter.  Blot to remove excess moisture and go to Step 3 of general procedure.

D.      Candle wax or other type of waxes.

Spread brown paper (such as a grocery bag) or a terry cloth towel over the area and iron with the setting on “warm.”  The wax will be absorbed into the paper or towel.  Remove any traces with alcohol or dry cleaning fluid.

E.       Chewing gum.

Freeze the gum using an ice cube.  Shatter the frozen gum with a knife handle and vacuu.  Some citrus based products such as De-Solv-It* by Orange-Sol have been demonstrated to break down the stickness of the gum so that it can be removed.

F.       Mud.

Allow mud to dry completely.  Shatter the dried mud with the handle of a knife and vacuum.  Go to Step 3 of general procedure.

G.      Rust.

Saturate spot with lemon juice, using a spray bottle, and allow to remain for 5 minutes.  Go to Step 3 of general procedure to remove lemon juice.  If this does not work, and it may not, call ALLSTAR at 1-800-589-4319 for an appointment.  Most rust removers contain a very strong acid and are, therefore, not recommended for use by homeowners.

H.      Nail Polish.

Remove as much of the nail polish as possible using a spoon or dull knife.  Apply a non oily nail polish remover to a clean white cloth and gently rub (in only one direction at a time) or blot the spot.  Continue until spot is removed.  Do not let the nail polish remover get to the latex backing.  Go to Step 3 to remove nail polish remover.

I.         Soot, graphite, copier material.

Vacuum using crevise tool of vacuum cleaner to remove the soot.  If all, or most, of the soot has not been removed, call Allstar at 1 800-589-4319.  If vacuuming has removed all particles go to Step 1 of general procedure to remove any traces.

 

*De-Solv-It is a registered trademark of Orange-Sol

Stains That Can’t Be Removed

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes, iodine, insecticides, mustard and tumeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s colors. 

Call Allstar at 1-800-589-4319.  Most likely the only solution is to insert a carpet from a closet, or some other area into the area where the spot was cut out.

If you have additional questions concerning stains on your carpet or upholstery email us at support@allstarclean.com  or call our toll free number.

1-800-589-4319.